As part of continuous improvements of our products, we are changing the password assignment to a new system with the DoorBird App v5.30 in the upcoming weeks. Previously assigned passwords will remain valid. The new system allows administrators even more flexibility when assigning passwords in the DoorBird App for individual users of a device. As part of this change, the ability to view passwords in the admin of the DoorBird App after setting up a user, is being eliminated. This is our effort to implement one of our most frequent customer requests. Make sure that a valid email address of the owner (Owner email address) of the devices is entered in the admin of the DoorBird App and that current passwords of users are saved (see DoorBird App -> Settings -> Administration). Reset of devices to factory default settings is still possible by using 2-factor authentication (owner’s email address / owner email address) even after the changeover.